FlowState Therapy
VETERANS AFFAIRS CANADA ASSESSMENT
Veterans Affairs Canada Mental Health Assessments
Your assessment. Completed with professionalism, compassion, and clinical expertise.
Virtual appointments available across Ontario.
EXPERIENCED TEAM
VIRTUAL & IN-PERSON
ONTARIO-WIDE
No out-of-pocket cost for eligible Veterans. Our intake team will explain coverage and answer any billing questions before you book.
Why Veterans Choose FlowState
Helping Veterans Navigate the VAC Process With Confidence
Veteran Focused
Specialized Care
Our clinicians regularly work with Veterans and First Responders experiencing service-related mental health conditions.
Evidence-Based
Clinical Standards
Every assessment follows current clinical guidelines and VAC documentation standards.
Ontario-Wide
Virtual Care
Secure virtual appointments from anywhere in Ontario — no travel required.
The Process
Three Steps to Your Assessment
01
Initial Consultation
Submit your information or call us. Our intake team reviews your situation and confirms that a VAC assessment is the right fit for your needs.
No obligation. We respond within one business day.
02
Clinical Assessment
Meet with our multidisciplinary team via secure virtual appointment. We conduct a thorough, evidence-based evaluation aligned with current VAC requirements.
Nurse Practitioner-led. Psychologists and psychotherapists as needed.
03
Report & Guidance
We prepare a comprehensive clinical report that meets current VAC requirements and explain the next steps so you know what to expect moving forward.
We know the VAC process — so you don't have to navigate it alone.
We Understand
We Know This Process Can Feel Overwhelming
Applying for Veterans Affairs Canada benefits can feel confusing and stressful, particularly when you're already managing PTSD, depression, anxiety, or another service-related condition.
Our role is to provide a thorough clinical assessment while guiding you through the process with professionalism, compassion, and clear communication.
You'll always know:
What happens next
Who to contact
What documentation is being prepared
What to expect throughout the assessment
Our multidisciplinary clinical team — working together under one roof.
What Sets Us Apart
Built Around Veterans, Not the Other Way Around
Veteran-Focused Care
Our clinicians regularly work with Veterans and First Responders experiencing PTSD, operational stress injuries, depression, anxiety, and other service-related mental health conditions.
Comprehensive Assessments
Every assessment is completed using evidence-based clinical practices and current VAC documentation standards.
Virtual Across Ontario
Secure virtual appointments allow you to complete your assessment from wherever you live in Ontario.
Ongoing Support Available
If ongoing mental health support is appropriate after your assessment, our multidisciplinary clinic offers psychotherapy and other evidence-based services under one roof.
Credibility
Your Assessment Team
Your assessment may involve collaboration between:
Registered Nurses
Nurse Practitioners
Registered Psychotherapists
Clinical Psychologists
Our multidisciplinary approach ensures assessments are thorough, objective, and evidence-based.
Our team has extensive experience supporting Veterans and First Responders. We understand that every story is different, and our goal is to provide a fair, thorough assessment while treating every person with dignity and respect.
Questions Answered
Frequently Asked Questions
What does the assessment involve?
The assessment is thorough and is typically completed over two separate appointments, along with intake forms beforehand. This careful approach allows our clinical team to fully understand your history and present an accurate, well-supported assessment. Your intake coordinator will walk you through each step so you always know what to expect.
Are appointments virtual or in person?
Both options are available. Every part of the assessment can be completed virtually from the comfort and privacy of your own home, anywhere in Ontario. If you prefer to meet in person, that can be arranged as well — whichever feels most comfortable for you.
Do I need a referral?
No referral is required. You can reach out to our intake team directly and we'll guide you through everything from there.
What mental health conditions can be assessed?
Our clinical team assesses all mental health conditions. The most common ones we see among Veterans include PTSD, depression, anxiety, and operational stress injuries, along with other trauma-related conditions. If you're unsure whether your situation applies, reach out and we'll be glad to help clarify.
Will I receive a copy of my report?
Yes. You're welcome to request a copy of your clinical assessment report at any time. We believe in full transparency — you should always know what documentation has been prepared on your behalf.
How long does it take to complete my report?
In most cases, your assessment and report are completed within four to six weeks. Our team prioritizes timely, thorough work and will keep you informed of expected timelines throughout the process.
What happens after my assessment is submitted to VAC?
Once your completed assessment is submitted, Veterans Affairs Canada reviews it and makes a determination on your claim. We'll explain what to expect during this stage and remain available to answer any questions along the way.
How much does a VAC assessment cost?
There is no cost to you. The assessment is covered, and our intake team will explain exactly how billing works before you book — so there are no surprises and nothing to pay out of pocket.
Do you offer support after the assessment?
Yes. As a full-service mental health clinic, we provide ongoing care after your assessment when it's appropriate, including therapy, neurofeedback, and psychedelic-assisted therapies. Once you're approved for your mental health assessment, you have access to benefits for therapy right away — and we'll help you navigate everything so you can begin care without delay.
Can I speak with someone before booking?
Absolutely. We encourage you to reach out with any questions before committing to anything. Our intake team is here to provide information, discuss your situation, and help you make an informed decision about whether a VAC assessment is right for you.
Ready to Begin?
Let's Talk About Your Situation
Complete the short form below and one of our intake team members will contact you within one business day. We'll answer your questions, explain the assessment process, and help determine whether a VAC assessment is appropriate for your needs.
©2025 FlowState Therapy All Rights Reserved.
171 Nepean St Suite 600 Ottawa, ON K2P 0A6
Email: [email protected]
Phone: 613-670-6629